KK
Khanyi K

1 reviews | Active since Oct 2009

01 Oct 2021, 16:06

debit account before cover starts

This insurance company its a reap off, i only joined them 2 days ago and told them to start my cover by 26 October but guess what they deducted my money on the 1st of October , so meaning my car is covered by two insurance ..i called them and they advise they will resolve this mess but nothing.

0
Replies (1)
iWYZE
iWYZE's reply01 Oct 2021, 16:39
Official
Dear Sarafina
 
 We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. 
 
 Please be assured that we have directed your request to the customer care team for urgent assistance.  Kind regards The iWYZE Team