DP
Dayalen P
1 reviews | Active since Nov 2021
25 Mar 2025, 07:06
D Pather
Please don't go near Iwyze unprofessional staff including manager Tebogo don't give you feed back on claim you have to literally beg for answers and when they do get back to you after almost a month your claim will be rejected. I am now looking for alternative.The sales manager in the beginning promised good service to no avail. Assessor confirmed there was evidence my garage roof was maintained and that was 2 to 3 years ago and yet they rejected my claim.Please don't go near them else you will waste your money
Helpful (0)
Replies (11)0
Replies (11)
iWYZE's replyOfficial
25 Mar 2025, 07:29Dear Dayalen, We’re sorry your experience with us was disappointing. Your feedback is being taken seriously, and we’re here to assist you .
Regards,
The iWYZE Team
Regards,
The iWYZE Team
Best regards,
iWYZE's reply25 Mar 2025, 07:29
Official
Dear Dayalen, We’re sorry your experience with us was disappointing. Your feedback is being taken seriously, and we’re here to assist you .
Regards,
The iWYZE Team
Regards,
The iWYZE Team
Best regards,
iWYZE's replyOfficial
25 Mar 2025, 07:31Dear Dayalen
We have received your complaint and appreciate the opportunity to investigate.Kindly assist us with your policy number / claim number or ID number in order for us to trace your policy and refer your complaint through to the relevant department. Please accept our sincere apologies for any inconvenience caused.
Regards,
The iWYZE Team
We have received your complaint and appreciate the opportunity to investigate.Kindly assist us with your policy number / claim number or ID number in order for us to trace your policy and refer your complaint through to the relevant department. Please accept our sincere apologies for any inconvenience caused.
Regards,
The iWYZE Team
Best regards,
iWYZE's reply25 Mar 2025, 07:31
Official
Dear Dayalen
We have received your complaint and appreciate the opportunity to investigate.Kindly assist us with your policy number / claim number or ID number in order for us to trace your policy and refer your complaint through to the relevant department. Please accept our sincere apologies for any inconvenience caused.
Regards,
The iWYZE Team
We have received your complaint and appreciate the opportunity to investigate.Kindly assist us with your policy number / claim number or ID number in order for us to trace your policy and refer your complaint through to the relevant department. Please accept our sincere apologies for any inconvenience caused.
Regards,
The iWYZE Team
Best regards,
DP
Dayalen P's updateReviewer Update
25 Mar 2025, 07:49Claim no.***7
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Dayalen P's update25 Mar 2025, 07:49
Reviewer Update
Claim no.***7
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Dayalen P's updateReviewer Update
25 Mar 2025, 07:50Send me an email to submit my ID no.
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Dayalen P's update25 Mar 2025, 07:50
Reviewer Update
Send me an email to submit my ID no.
DP
Dayalen P's updateReviewer Update
25 Mar 2025, 08:01I have also requested a copy of assessor report 3 times from siphiwe ,to look at my legal options ,but not received
DP
Dayalen P's update25 Mar 2025, 08:01
Reviewer Update
I have also requested a copy of assessor report 3 times from siphiwe ,to look at my legal options ,but not received
iWYZE's replyOfficial
25 Mar 2025, 08:03Dear Dayalen , we have referred your request to our complaints resolution team for further assistance.
Please note communication will be provided through our complaints mailbox
Regards,
The IWYZE Team
Please note communication will be provided through our complaints mailbox
Regards,
The IWYZE Team
Best regards,
iWYZE's reply25 Mar 2025, 08:03
Official
Dear Dayalen , we have referred your request to our complaints resolution team for further assistance.
Please note communication will be provided through our complaints mailbox
Regards,
The IWYZE Team
Please note communication will be provided through our complaints mailbox
Regards,
The IWYZE Team
Best regards,
DP
Dayalen P's updateReviewer Update
25 Mar 2025, 08:04Iwyze says turnaround rime of 48 hours this is false advertising
DP
Dayalen P's update25 Mar 2025, 08:04
Reviewer Update
Iwyze says turnaround rime of 48 hours this is false advertising
DP
Dayalen P's updateReviewer Update
25 Mar 2025, 08:13I have also noted there are mostly negative reviews on Iwyze on Hellopeter
DP
Dayalen P's update25 Mar 2025, 08:13
Reviewer Update
I have also noted there are mostly negative reviews on Iwyze on Hellopeter
DP
Dayalen P's updateReviewer Update
08 Apr 2025, 12:35Please don't be fooled by Iwyze as above they claim will look into your complaint but knowingly they going to reject it.Worst insurance ,worst service.If you want to waste your hard earned money then you can take a policy with them, They deserve no stars and no new customers, Will only fool you when signing up your policy.This is a serious warning they have no principles or morals.I had to get lawyer to pursue.
DP
Dayalen P's update08 Apr 2025, 12:35
Reviewer Update
Please don't be fooled by Iwyze as above they claim will look into your complaint but knowingly they going to reject it.Worst insurance ,worst service.If you want to waste your hard earned money then you can take a policy with them, They deserve no stars and no new customers, Will only fool you when signing up your policy.This is a serious warning they have no principles or morals.I had to get lawyer to pursue.
DP
Dayalen P's updateReviewer Update
01 Jul 2025, 10:22JUST A REMINDER TO ANYONE WHO WANT TO TAKE OUT A POLICY WITH IWYZE TO STAY AWAY FROM THEM AS YOU WILL BE WASTING YOUR MONEY GUARANTEED.THE SALES CONSULTANT WILL PROMISE YOU THE BEST SERVICE ,BUT WHEN ITS TIME TO CLAIM THEY WILL LOOK FOR A REASON NOT TO PAY THE CLAIM.I EVEN DISCUSSED WITH SALES MANAGER WHO PRIOR TO TAKING OUT THE POLICY PROMISED THAT I WILL ONLY RECEIVE THE BEST SERVICE ,WHEN I ASKED HIM TO INTERVENE ON MY CLAIM, HE POLITELY DID NOT RESPOND.
DP
Dayalen P's update01 Jul 2025, 10:22
Reviewer Update
JUST A REMINDER TO ANYONE WHO WANT TO TAKE OUT A POLICY WITH IWYZE TO STAY AWAY FROM THEM AS YOU WILL BE WASTING YOUR MONEY GUARANTEED.THE SALES CONSULTANT WILL PROMISE YOU THE BEST SERVICE ,BUT WHEN ITS TIME TO CLAIM THEY WILL LOOK FOR A REASON NOT TO PAY THE CLAIM.I EVEN DISCUSSED WITH SALES MANAGER WHO PRIOR TO TAKING OUT THE POLICY PROMISED THAT I WILL ONLY RECEIVE THE BEST SERVICE ,WHEN I ASKED HIM TO INTERVENE ON MY CLAIM, HE POLITELY DID NOT RESPOND.
iWYZE's replyOfficial
01 Jul 2025, 14:51Dear DayalenWe have received your complaint and appreciate the opportunity to investigate.Kindly assist us with your claim number in order for us to trace your policy and refer your complaint through to the relevant department. Please accept our sincere apologies for any inconvenience caused.
Regards,
The IWYZE Team
Regards,
The IWYZE Team
Best regards,
iWYZE's reply01 Jul 2025, 14:51
Official
Dear DayalenWe have received your complaint and appreciate the opportunity to investigate.Kindly assist us with your claim number in order for us to trace your policy and refer your complaint through to the relevant department. Please accept our sincere apologies for any inconvenience caused.
Regards,
The IWYZE Team
Regards,
The IWYZE Team
Best regards,