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ndks N

1 reviews | Active since Jul 2017

05 May 2022, 15:54

Customer service non-existence.

The company's service is way beyond satisfactory, if you want to flush your money down the drain go with IWYZE. Honestly they never seem to learn from their mistakes, customer service to them is zero as they never provide feedback and even when one follows up, they never give positive response and this takes at least 3wks even with issues that are ermegency. I WOULD NOT ADVISE ANYONE TO INSURE WITH IWYZE WHETHER IS VAPS OR BUILDINGS AS THEY ARE ALL THE SAME. WHEN YOU SEE IWYZE, RUN AS FAR AS POSSIBLE WITH YPUR MONEY, THEY TAKE YOUR MONEY MONTHLY AND NEVER RESPOND WHEN IT COMES TO CLAIMS.

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Replies (1)
iWYZE
iWYZE's reply06 May 2022, 09:51
Official
Dear Ndindi N
 
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. 
 
Please be assured that we have directed your request to the claims team for urgent assistance.  Kind regards The iWYZE Team