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Words can't begin to explain how disappointed and hurt i am with iWyze insurance,my car was involved in a car accident on 13th Nov 2020 fast forward it was taken for repairs somewhere in Menlyn-Auto lab. I did all the admin for them had to call the TMPD for report on their behalf contacted the auto lab for update and just as they were about to start fixing my car on Monday i got a call from Auto lab on Friday dat my car has been declared written off. Yet everything was coming okay until the 11th hour. I then said its fine but may i be given 1st preference to buy it since its mine and they refused saying i will have to be at the auction just like anybody else. Mind you the car is not even badly damaged its only the bonnet and some plastic bottle that was damaged,the lights and windscreen are still okay everything is still in good condition expect the bonnet. I think this ******* are trying to make money with our hard earned assets. All what i want from iWyze is to sell me my car back then i wil get a mechanic to fix it ,at the moment im busy paying for a car that is stuck somewhere in Menlyn they r not contacting me or anything and as far as im concerned they are supposed to send me a Loss of agreement document so that i can forward it to my shorfall insurance so that the car can be paid up but no i have to call and run after them and have to explain my story each and every time i call to a new consultant. I won't advise anyone to take this insurance useless ****** -*******. iWyze i want my car back thats all. Pay what you have to pay and give me first preference as the owner to buy the car again thats all