WN
Wendy N
1 reviews | Active since Jan 2018
19 Jul 2022, 21:45
CREDIT CHECK PERFORMED WITHOUT AUTHORIZATION
I have an existing car insurance with iWyze and I am a new customer to them. They have done numerous enquiries on my credit profile which I have not given permission to. I only authorized one credit check to be done. I have been receiving emails that they are have done enquiries and this has thus decreased my score. What is going on?
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iWYZE's replyOfficial
20 Jul 2022, 08:28Dear Wendy
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we are investigating the matter and will revert shortly. Kind regardsThe iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we are investigating the matter and will revert shortly. Kind regardsThe iWYZE Team
iWYZE's reply20 Jul 2022, 08:28
Official
Dear Wendy
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we are investigating the matter and will revert shortly. Kind regardsThe iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we are investigating the matter and will revert shortly. Kind regardsThe iWYZE Team