1 reviews | Active since Aug 2016
Credit Check done without approval
<p>I took a short term insurance with IWYZE in 2012. At that point I gave them approval to do a credit check on my profile which they did.</p> <p> </p> <p>I was shocked today when I got a notification from Transunion that an enquiry was done on my account. I called their call centre which wasted my time as the person that I spoke to was not able to tell me why they did a credit check on my profile without approval.</p> <p> </p> <p>I didnt know that an organisation as big as IWYZE can do ilegal things like this.</p> <p> </p>
Complaint ref. MF-*** NDUBANE, RIRHANDZU.
We confirm receipt of your HelloPeter complaint and have escalated to our Client Services Dept. Management to check why a credit check was done. The outcome will be communicated with you soon. Should you have any further enquiries, please contact us at ***. We look forward to resolving this matter in a manner that you will find satisfactory.
Regards, Rodwell
Iwyze Team
Complaint ref. MF-*** NDUBANE, RIRHANDZU.
We confirm receipt of your HelloPeter complaint and have escalated to our Client Services Dept. Management to check why a credit check was done. The outcome will be communicated with you soon. Should you have any further enquiries, please contact us at ***. We look forward to resolving this matter in a manner that you will find satisfactory.
Regards, Rodwell
Iwyze Team
We would like to confirm that Nthabiseng Skhosana, our Client Services Specialist, has been trying to get hold of you to assist with your matter. An e-mail and SMS was sent to you to contact her at our earliest convenience. Please call her on ***or e-mail her at ***. We anticipate your call in order to resolve your enquiry.
Best regards, Rodwell
iWYZE Team
We would like to confirm that Nthabiseng Skhosana, our Client Services Specialist, has been trying to get hold of you to assist with your matter. An e-mail and SMS was sent to you to contact her at our earliest convenience. Please call her on ***or e-mail her at ***. We anticipate your call in order to resolve your enquiry.
Best regards, Rodwell
iWYZE Team