***ardly Life Insurance Companies

In the year 2000 Old Mutual Insurance (Mutual & Federal) issued a policy with monthly debit order premiums covering me against "Accidental Death & Disability" This Policy was due to expire when I reached the age of 70 which occurred in February 2019. After February that year debit orders continued being deducted. When I queried this I was informed that the Policy had been renewed which I did not mind.

During the later months I received notification that administration had been taken over by IWIZE. The policy continued for a further 18 months until August 2020 when debit orders stopped. On 6 November 2020 I queried the fact that the policy had been cancelled without notification to me. I also requested that no further debits should retrospectively be generated against my bank account without my confirmation as I was quite prepared to accept the cancellation. A system generated receipt of my email query was received the same day but I heard nothing further from IWIZE until today when they sent an email as follows: " Good day I refer to the below email requesting us to cancel your policy . Please be advised we have cancelled the policy from the 01.08.2020 ." It is disgraceful that former once reputable insurance companies have resorted to tactics of retrospective life insurance policy cancellation to avoid any possible claims arising from Covid 19!! They cancelled the policy without my knowledge in August 2020 but now use my email of 3 months later as confirmation of "An Instruction to cancel!!