*********** consultants!!!! Quoting wrong

I got called by Nompumelelo Mkam, she proceeded my car insurance took 40mins she told me I will receive my policy documents immediately after the call, 3 hours went by I decided to call Iwyze customer care only to find out nothing was processed so what was she doing while taking all my information? Fine! Another consultant took over did my policy and app**** the managers discount as they apologized for Nompumelelo’s incompetence cause apparently she’s new! My policy was now R981. Today I get a call from Dikeledi telling me that the wrong car was insured which I clearly know I said my car make and year. Okay as if that’s not enough now Dikeledi tells me my premium will now be 1200+ an inconvenience I shouldn’t be paying for had they initially had this NEW consultant under supervision!!!! I’ve been with Iwyze for a few days and trust me I’m not impressed this has been the most tedious and unprofessional encounter and I don’t see why I should suffer financially because of a certain individual! I need to know why this is happening and how am supposed to have confidence in you as a company and what reason do I have to stay now? How sure am I that I won’t get a call next week with another premium change! This is my money y’all are playing with! I need an amicable conclusion on this as I had let it go when the policy was sorted and accepted the apology but now it’s snow balling again!!!! I’m not impressed and quiet frankly very ****ed!