VG
Vanessa G

1 reviews | Active since Jan 2021

27 Jan 2024, 16:37

Confirmation of letter of cancelation

Good day Re ID no 631021 N. Asari I recently sent hello Peter an email requesting Iwyze to cancel my policy because of the bad service as well as I have never received a confirmation letter from them as yet. It was a life cover. I also have not received a letter of confirmation in regard to my cancelation.

I am also awaiting the reply in regard to my previous email sent to them

I would require an urgent reply to my emails in order for me to obtain another cover from another institution. Thank you Regards Vanessa

0
Replies (1)
iWYZE
iWYZE's reply29 Jan 2024, 09:36
Official
Good day Vanessa, 
 
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the life department to assist further. 
 
Regards 
The iWYZE Team