Complaint about the campaign where clients receive R505 if you can't beat their insurance

Hi

I have lodged a complaint with your complain/customer service department about 3-4 weeks ago and I did not receive any tangible respond. The complaint is about the promotion that you are running of receiving R505 if you are unable to beat clients' current insurance, the consultant who quoted me insurance is dishonest. I thought you would view this in a serious light and address my complaint as such, since I am not receiving any response my view is starting to change. I would appreciate it if you can look into my matter asap.

Thanks