PN
Prince N
1 reviews | Active since Sept 2020
22 Sept 2021, 07:19
Complaint
It so surprising that iWyze insurance can have multiple people calling in a day to sell their product but on one available on their inquiry/policy department. Yesterday i made four calls each at a minimum of 30 minutes holding for one of their consulted to answer until the forth call.
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Replies (1)
iWYZE's replyOfficial
22 Sept 2021, 09:37Dear Prince
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regards The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regards The iWYZE Team
iWYZE's reply22 Sept 2021, 09:37
Official
Dear Prince
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regards The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regards The iWYZE Team