MJ
Malindie J

1 reviews | Active since Apr 2018

23 Jul 2020, 14:54

COMPLAINT!!

I did a quote with Iwyze, they were able to beat the premium but the cover was not the same. I have been waiting for 2 weeks for feedback on the quote comparison as per their adverti*****t that if they can't beat your quote you qualify for a payment. After 2 weeks I get a call from Iwyze for a new quote. When I queried my previous quote and when I am going to get feedback on that, the advisor dropped the call. This campaign is just a hoax and they intentionally avoiding me to not pay out the claim. And based on the below complaints I am not the only one. And I am definitively not going to insure my card with a company who can't follow through on there word!!

0
Replies (1)
iWYZE
iWYZE's reply23 Jul 2020, 19:36
Official
Dear Malindie,

We are so sorry to hear about your experience and thank you for bringing this to our attention. We have escalated the matter to the relevant department and feedback will be provided telephonically.

Regards,
The iWYZE Team