complaint

My car insurance policy was amended to exclude theft cover without my concern, and to make things worse when I enquired with their consultants, no one seem to know why this was done.

I was paying R1002 till March, in April I was charged R574,51; then this month the premium is R689,36.

I am yet to receive a response from the consultant as he promised to revert to me last week. my biggest concern is that we generally insure our cars for incase they're ******, especially the SUVs/4X4s/bakkies. As a loyal client I am so disappointed and even considering to cancel my policy should iwyze fail to fix the problem.