EG
Elmar G
1 reviews | Active since Oct 2017
30 Oct 2024, 12:31
Claims not be being processed and paid
I received instructions from a staff member (after having to post a hellopeter review) on how to submit a claim for Old Mutual gap cover. After following it and submitting the claim to ***, I have not received ANY feedback regarding the status. Are you telling me Old Mutual has been *****ing my money for this past year? If so, it's time to lawyer up. To all potential customers who want a headache free experience for their gap cover: STAY AWAY. Find an alternative.
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iWYZE's replyOfficial
30 Oct 2024, 18:23Good day Elmar L,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
iWYZE's reply30 Oct 2024, 18:23
Official
Good day Elmar L,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team