CLAIM TAKING TOO LONG TO BE APPROVED

Item: iWYZE
Rating: 1
Author: LYDIA LS. G

I SUBMITTED MY CLAIM FROM THE 15/02/2021 ITS STILL NOT FINALIZED AFTER 15 DAYS. I HAVE BEEN USING IWYZE FOR TOO LONG BUT THEY'RE ALWAYS TAKING THEIR TIME AND I AM TIRED NOW.

Helpful (0)

Replies (4)

LLG

LYDIA LS. G's updateReviewer Update

05 Mar 2021, 10:53

still there's no update on my claim, i even ask them to call me but they haven't.

LLG

LYDIA LS. G's update05 Mar 2021, 10:53

Reviewer Update

still there's no update on my claim, i even ask them to call me but they haven't.

iWYZE's replyOfficial

05 Mar 2021, 11:07

Dear Lydia

We acknowledge receipt of the complaint and the contents are duly noted.

We’re sorry to learn that our service has disappointed you.

Your request has been directed to the relevant department for assistance.

Kind regards

The iWYZE Team

iWYZE's reply05 Mar 2021, 11:07

Official

Dear Lydia

We acknowledge receipt of the complaint and the contents are duly noted.

We’re sorry to learn that our service has disappointed you.

Your request has been directed to the relevant department for assistance.

Kind regards

The iWYZE Team

LLG

LYDIA LS. G's updateReviewer Update

05 Mar 2021, 13:41

Thanks Busisiwe Buthelezi from claim department for the updates on my claim. thank you Iwyze team for attending me.

LLG

LYDIA LS. G's update05 Mar 2021, 13:41

Reviewer Update

Thanks Busisiwe Buthelezi from claim department for the updates on my claim. thank you Iwyze team for attending me.

iWYZE's replyOfficial

05 Mar 2021, 14:06

Dear Lydia,

Thank you for your positive feedback.

We will relay your message to the relevant team manager.

Kind regards

The iWYZE Team

iWYZE's reply05 Mar 2021, 14:06

Official

Dear Lydia,

Thank you for your positive feedback.

We will relay your message to the relevant team manager.

Kind regards

The iWYZE Team