GN
Goodness N

1 reviews | Active since Mar 2015

24 Mar 2015, 12:28

Claim Rejected

I app**** for insurance thinking I wasn't going to get **********, I'm really disappointed with Old mutual after all this mess I had to go through. When joining this policy I was never told at all about these additional covers on my policy only until the day I have an accident (which was not my fault) am I told that I need to pay additional covers.<br> love giving money away, choose iwyze old mutual I really feel that I was ********** because now I have to go to a bank and borrow money to fix my own car for a insurance I was paying a month what makes me angry is all of these things were never explained to me at all.<br>

0
Replies (1)
iWYZE
iWYZE's reply24 Mar 2015, 15:31
Official
Hello Bullex123456,

We sincerely apologise for the inconvenience caused and feel that you were **********, this is not our intention.

Your matter has been escalated to the Claims Department to raise your concerns and will revert back to you once we have the full investigation done.

Complaint ref no: MF-*** Nkuna, Goodness

We can assure you that we value you as our client.

Kind Regards
Tasmin
iWYZE Team

Best regards,