VQ
Vuyokazi Q

1 reviews | Active since Sept 2014

27 Jun 2015, 10:05

Claim not paid

Hi, I logged a claim at iwyze but don't want to pay. I have sent quotations more than 3 times but no payment has been made. I pay home insurance on a monthly base but the don't keep on their promise. Iwyze I want all my money from the day I started paying my installment till today.

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Replies (1)
iWYZE
iWYZE's reply23 Jul 2015, 12:44
Official
Hello mavinqivovovuvu,

I'm sorry for the delay with regards your claim and that you feel that we don't keep our promises. Lynne Alexander from our Claims department contacted you to acknowledge and discuss your complaint. She apologized for the service you received and the payment delay.

She went through the Agreement of Loss and advised that your payment would reflect in your account shortly.

Going forward please don't hesitate to email *** .

Kind regards
Tasmin
iWYZE