1 reviews | Active since Apr 2018
Claim Medical Gap Cover
I have submitted claim on 12th of March regarding Medical Gap Cover, it is now to the date 29 days for a small amount that has been claimed, I have sent several e-mails as well as numerous calls, and every time the answer is your claim has been sent for authorization, we will phone you back within 30 minutes, but to this date I have not received one feedback call. What must I do now??
Dear Mr Barkhuizen
We acknowledge receipt of you complaint and regret to learn that our service has disappointed you.
We have escalated your complaint to our claims team for urgent assistance, kindly expect a call before close of business today.
Regards
The Team at iWYZE
Dear Mr Barkhuizen
We acknowledge receipt of you complaint and regret to learn that our service has disappointed you.
We have escalated your complaint to our claims team for urgent assistance, kindly expect a call before close of business today.
Regards
The Team at iWYZE