GM
Gwen M

1 reviews | Active since Oct 2022

20 Oct 2022, 13:03

Claim ***

Very disappointed and frustrated, they don’t communicate at all when I call them they tell Edward Khumalo will call and update me. Almost a month now they are failing me update me what’s going on with my claim, soon I will be left with no car because I must take back the car back to Avis, but the claim is not concluded

0
Replies (1)
iWYZE
iWYZE's reply24 Oct 2022, 07:49
Official
Dear Gwen
 
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. 
 
Please be assured that we have directed your request to the claims team for urgent assistance.  Kind regards The iWYZE Team