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<p>GREGORY BOPELONOMI NGWENYA CONTACT Tel: ********** CELL: ********** 337 ********** CALLED ME ON THE 22ND MAY TO ADVICE THAT MY CLAIM WAS REJECTED AND THE VEHICLE SHOULD BE RETURN TO OUR POSSESSION BY THE TOWING COMPANY AND THE COST OF STORAGE WILL BE COVERED BY IWYSE, HOWEVER FROM THE 22ND TO DATE YOU HAVENT PAID A STORAGE FEE AND A CONFIRMATION EMAIL WAS SENT TO PINKY NKOE TEL: ********** 9111 | Mobile: ********** 185 ********** TO HAVE THE TOWING COMPANY INVOICE SETTLED AND TO MY SURPRISE THAT HASNT HAPPENED AND TOWING OR STORAGE COMPANY ADVISED THAT THEY WONT RELEASE A CAR UNTIL PROOF OF PAYMENT IS RECEIVED. I AND Kyla Oosthuizen from Towing Company HAVE HAD TRIED CALLING AND EMAILING THESE 2 INDIVIDUALS REGARDING THE PAYMENT BUT THEY ARE NOT RESPONDING TO OUR EMAILS OR CALLS NOR MAKING PAYMENT FOR THAT MATTER. THIS IS A PATHETIC SERVICE FROM OLD MUTUAL iWYZE/MUTUAL AND FEREDAL AS A WHOLE. SUCH A BIG HOLDINGS TO FAIL TO PAY MERELY +/-R2000.00 FOR STORAGE. CLEARLY THIS IS ANOTHER REASON THE CLAIM WAS REJECTED-TRYING BY ALL MEANS TO SAVE COST AT OUR EXPENSE. YOUR VALUES INDICATE THAT YOU WILL PROTECT US WHEN WE CANNOT NOT BUT YOU ARE NOT LIVING UPTO YOUR PROMISES INSTEAD YOU ARE EXPLOITING AND TAKING ADVANCE OF CLIENT AND UNDERMINING THEIR VALUES AND INTERGRITY.</p> <p>THIS IS CLEARLY ONE OF YOUR **** METHOD OF KEEPING AND SUSTAINING YOUR BUSINESS AND CASH FOCUS. WHERE IS THE PEACE OF MIND OF KNOWING THAT YOU WILL BE THERE FOR US WHEN SOMETHING GO WRONG? </p>