CG
Cherissa G

1 reviews | Active since May 2022

30 May 2022, 15:50

Claim

Very unhappy with the claims department of Iwyze

I phoned numerous times inconnection with an update on my claim , after waiting for more than an hour for them to answer the phone they say that the lady who handles my claim will phone me back, I never hear back from her and she doesnt respond to my emails.

The claim is about a cracked cell phone screen , the company that will be fixing it only gives me 7 days to accept the quote then they send the phone back if I dont receive any feedback in time I will have to pay the courier fees again just because I dont receive any update regarding my claim.

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Replies (1)
CG
Cherissa G's update30 May 2022, 16:37
Reviewer Update
Received feedback from Iwyze and they are handling my claim.