CF Bothma ***

I have been a client of Old Mutual for more than 19 years and have never received such bad service from any other service provider before.I logged a claim on the 26th of January 2014 as I had an accident with my car. The car was promptly towed in the next day for assessment. The assessment was received and the consultant had to do the finalise the claim. I phone every day from the 6th and the consultant assisted me where possible, but from the 5th to 6th he was not at work and I had to deal with various other consultants to receive feedback. The feedback that was given is that the claim is currently at the team leader for sign off was this was at the 6th of February. I phoned again today in the morning and left a message for the consultant Peter Walker to phone me back and was promised that I will be contacted before close of business today as the claim will be finalised.<br> It has taken Iwyse 2 weeks just to tell me if my claim has been approved or not and I am a bit tired of being given different stories everyday<br>