BJ
Bonolo J
1 reviews | Active since Sept 2020
05 Apr 2024, 11:32
CASH BACK
I am writing this with a heavy heart n anger that after 3 year with IWYZE only now they tell me that I did not take out Cashback,their consultant didn't even let me know about this option,so I thought it is an auto thing that if u don't claim u get it,so since we'll they made it clear that I won't get a penny from them,I am leaving that insurance,wasted my money on this policy,nxa
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Replies (2)
iWYZE's replyOfficial
05 Apr 2024, 17:04Good day Bonolo J,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
iWYZE's reply05 Apr 2024, 17:04
Official
Good day Bonolo J,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
BJ
Bonolo J's updateReviewer Update
08 Apr 2024, 18:17For what?cause you have already decided that I will not get a cashback,even for a mere fact that I was claim free for 3 years,u would rather increase my premium.i have no option but to look for better insurance that will be transparent
BJ
Bonolo J's update08 Apr 2024, 18:17
Reviewer Update
For what?cause you have already decided that I will not get a cashback,even for a mere fact that I was claim free for 3 years,u would rather increase my premium.i have no option but to look for better insurance that will be transparent