1 reviews | Active since Dec 2012
CASH BACK BONUS
On the 12th of February 2018 I got a Policy Review document from IWYZE. This document also had a figure regarding MY CASH BACK BONUS. Last week I call them and I spoke to Warren who advised me that he was referring my query to their finance dept. and they will send me an emai. No email received therefore I called back again and Warren answered, he said he would escalate to their finance dept. they will contact me. Yesterday after getting no response from IWYZE I called again and was answered by NOMZAMO who also advised me that she will call me back with feedback today is Tuesday I have not heard from anyone. I have been with IWYZE for a while now have had no issues at all with them. Why are they not giving me info/clarity regarding my enquiry?
Dear Pat Ndima
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
As discussed we will review the calls to address the service failure and feedback will be provided to you soon.
Regards
The iWYZE Team
Dear Pat Ndima
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
As discussed we will review the calls to address the service failure and feedback will be provided to you soon.
Regards
The iWYZE Team