RV
Regardt V
1 reviews | Active since Mar 2019
13 May 2024, 08:30
Careful... iWyze increases your premie, when you use customer care/
I've mailed iWyze 5 times, had 1 response.
Basically my policy states update info and you could save. This was provided and at the same time I've asked if my premie can be reviewed.
No one communicated, just updated policy received and an increase of R500.
How does this work? No human touch...
Premie increased twice in a year, no claim and asking for assistance, costing me now more!
Helpful (0)
Replies (2)0
Replies (2)
iWYZE's replyOfficial
13 May 2024, 11:57Good day Regardt V,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
iWYZE's reply13 May 2024, 11:57
Official
Good day Regardt V,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
RV
Regardt V's updateReviewer Update
13 May 2024, 14:31Appreciate Team!
I'm speechless and mostly because of a lack of communication from iWyze.
I'm speechless and mostly because of a lack of communication from iWyze.
RV
Regardt V's update13 May 2024, 14:31
Reviewer Update
Appreciate Team!
I'm speechless and mostly because of a lack of communication from iWyze.
I'm speechless and mostly because of a lack of communication from iWyze.