SK
Sthabile K
1 reviews | Active since May 2019
16 Aug 2019, 13:32
Car not in the same condition
after my claim was rejected my car was towed back not in the same condition it left. All stripped parts were placed inside. (Bumper, radiator ect.) my seats and dashboard are scratched including my rim. Is this how clients are treated after their claim has been rejected? UNACCEPTABLE. My battery has been disconnected for 5 days now. What other surprises am i going to get. How can you send the car to panel beaters to put parts back if they didn’t take them out? If i find any parts missing and more damages who will be blamed?
Helpful (0)
Replies (1)0
Replies (1)
iWYZE's replyOfficial
21 Aug 2019, 09:22 Dear Sthabile,
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
iWYZE's reply21 Aug 2019, 09:22
Official
Dear Sthabile,
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team