HS
Hitch S

1 reviews | Active since Aug 2024

16 Aug 2024, 14:35

Car insurance claim

I was involved in an accident on the 11th of July 2024 and after a whole month of investigation Iwyze decided to reject my claim because they say we didn’t notify them that there will be another driver driving the car regularly while on their contract it stipulates that if there’s an additional driver in the the event of an accident Aslong as the driver is in a position of a valid drivers license and at the age of 25 upwards we will be eligible to make a claim

They took a whole month trying to find a reason to reject the claim because they couldn’t get hold of the third party who admitted on his AR statement that he was the one who was wrong, after iwyze struggled to find him and make him pay for the damages they then resort to declining the claim under false reasons

Iwyze is a **** that only wants to collect payments but when it’s time to make payments they fight hard to come up with reasons not to assist

0
Replies (2)
iWYZE
iWYZE's reply16 Aug 2024, 16:52
Official
Good day Hitch S,

We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.

Regards
The iWYZE Team
HS
Hitch S's update16 Aug 2024, 16:59
Reviewer Update
And to add to that the person who calls himself a Senior validator also updated a contract with 21pages and says it is the contract we signed while the contract they gave us initially consisted of 6pages…

I have a feeling that they committing a ***** while trying hard not to fix our car…this *****ulent actions will be taken further

The person whom he call himself a Senior validator is Trenton Schubart