Cancelled insurance, but debit order still went off

Item: iWYZE
Rating: 1
Author: Ruwaida L

<p>I sent Iwyze an insurance cancellation on the 21 September 2016, they promised to call me back to cancel my insurance, I sent another request, for them to cancel it, today they have still gone and debited me, </p>

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Replies (1)

iWYZE's replyOfficial

30 Sept 2016, 16:16

Good day Ruweda

Thank you for the review.

Kindly note that an attempt has been made to contact you, however we could not reach you, we have escalated the complaint to our Retentions Dept. assistance, alternatively you may contact us on ***.

Regards

iWYZE Team

iWYZE's reply30 Sept 2016, 16:16

Official

Good day Ruweda

Thank you for the review.

Kindly note that an attempt has been made to contact you, however we could not reach you, we have escalated the complaint to our Retentions Dept. assistance, alternatively you may contact us on ***.

Regards

iWYZE Team