Cancellation and customer service.

Before immigrating after selling our vehicle insurance was cancelled in November 2023. Still got billed in December,debit order was reversed by myself,now in March i am being debited again and charged by my banking service. Phoning from New Zealand been put on hold how many times trying to be courteous and resolve this matter....being told to now contact accounts dep. and customer service leaves a bitter taste in the mouth. Old Mutual is quick to sell insurance,customer service with regards to cancellation SUCKS!