TP
Thabo P

1 reviews | Active since Jul 2020

06 Oct 2022, 05:49

Cancelation of the Policy

Breach of my insurance policy by IWYZE, My policy has a clause that allows the termination of the policy at any time either in writting or telephonically. And policy will lapse on the day before the next installment.

However, when one contacts IWYZE to cancell the policy, there indicate that there are only two options, a 31 days notice or immediate cancelation at a cost of R450 I had three consultants hanging their phones on me on 04 Oct 2022. They really make it difficult to cancell the policy, I had a very bad experience. 👎

However

0
Replies (1)
iWYZE
iWYZE's reply10 Oct 2022, 16:36
Official
Dear Thabo
 
We acknowledge receipt of your complaint and the contents are duly noted.
  
We’re sorry to learn that our service has disappointed you.
 
Please note that we have escalated your complaint to the team for urgent assistance. 
 
Regards
The iWYZE Team