CM
Clearence M
1 reviews | Active since Dec 2020
22 Dec 2021, 10:47
Cancelation
Hi,
I have a complain regarding iwyze insurance company, I have been trying to contact them ever since from 19.12.2021 for cancelation to my car insurance but I cant reach them due to long waiting for the consultant to attend to me, yesterday I found one of there consultants but he said he doesn't understand why I want to cancel with them during this fastives then the call just hungup and they never gave me a call back. Today as well I waited in a call for over 20 minutes until my airtime finished. End of this month I don't want them to debit my money.
Please help am no long interested!!.
Regards Clearence Magome
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Replies (1)iWYZE's replyOfficial
22 Dec 2021, 12:30Dear Clearence
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regards
The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regards
The iWYZE Team
iWYZE's reply22 Dec 2021, 12:30
Official
Dear Clearence
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regards
The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regards
The iWYZE Team
