TN
Thiroshan N

1 reviews | Active since Oct 2017

15 Oct 2019, 14:40

Call IWYZE for an unpleasant day

I have been calling IWYZE for over a month to try and rectify my policy but every number is just ringing and other numbers on policies dont even exist. I have seen many changes on my policy that i am not aware of and require assistance. I dont know what is happening at IWYZE as every email address i have as well has come back undelivered. This is the 2nd complaint i am lodging on Hello Peter and still never received feedback or even a call from IWYZE yet.

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Replies (1)
iWYZE
iWYZE's reply15 Oct 2019, 15:00
Official
 Dear Thiroshan,
 
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
 
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
 
Regards
The iWYZE Team