JJ
Joel J

1 reviews | Active since Feb 2013

01 Apr 2015, 10:11

Call centre useless,staff ***********. No help

TO WHOM IT MAY CONCERN<br> <br> I have a problem with my Iwyze quote and insurance. I have been misquoted by Iwyze and the call centre does not want to assist. They transfer my continuously from department to department and no one helps.<br> I want to cancel both my insurance plans as they are utterly useless. <br> However no one wants to assist me. If they do not help soon I will be contacting the insurance ombudsman.<br> <br> Joel John<br> ***

0
Replies (1)
iWYZE
iWYZE's reply01 Apr 2015, 11:54
Official
Hello jmj911gt3,

Please accept our apology for our departments not taking responsibility and ownership of your matter, this will be looked into. so thank you for bring it to our attention.

Your ref. is MF-*** John, Joel.

I have escalated your matter to our Client Services dept. and they will be in contact with you soon.

Kind regards,
Rodwell
iWYZE Team