CALIM NUMBER ***

I HAVE PUT IN A CLAIM ABOUT 4 MONTHS AGO AND TO DATE NO ONE BOTHETED TO CALL ME BACK I HAVE DONE SEVERAL FOLLOW UPS!!! I HAVE LEFT CONTACT DETAILS SEVERAL TIMES STILL NORESPONSE. I HAVE BEEN A LOYA PAYING CUSTOMER FOR OVET THE YEARS,NEVER CLAIMED NOW THAT TSHWANE WAS STRIKING AND WE HAD NO LIGHTS FOR 10 DAYS ALL MY FOOD STUFF WENT OFF AND HAD HAD BOUGH IN BULK SO THAT WHEN I DONT HAVE FUNDS I AM SORTED OUT FOR THE MONTH AHEAD UNFORTUNATELY TRAGEDY STRUCK AND TSHWANE GAVE US A RAW DEAL IN THE AREA AND WE INCURRED HUGE LOSSES. I HAD HUGE HOPES THAT MY INURANCE POLICY WILL AT LEAST COVER SOME OF MY FOOD STUFF IF NOT ALL. TIL TODAY I AM STILL WAITING , I HAD TO BEG PEOPLE TO HELP ME WITH FOOD AND WITH HELP OF A FRIDGE TO STORE FOD STUFF UNTIL MY CLAIM IS FINALISED , I SENT EMAILS I RECIVE READ DELIVERY AND READ RECEIPTS BUT THEY DO NOT BOTHER TO ESCALTE OR RESPOND. I AM A PENSIONER ,BUT I MAKE SURE MY POLICY IS PAID IN THE EVEN OF SUCH TRAGEDY TO ME BUT WHO CARES!!!!!!!!!!!!!!CERATAINLY NOT IWYZE BUT LET ME MISS A DEBIT ORDER THEN THYE CALLIN GME VERY QUICK FOR THAT. PEOPLES SUFFERING ARE NOT CARED ABOUT THE INSURANCE COMPANIES ONLY WANT YOUR MONEY BUT WHEN IN NEED THIS IS WHAT HAPPENS!!!!!!!!!!!!!!!VERY VERY VERY VERY UPSET