TN
Tamsanqa N

1 reviews | Active since Oct 2022

19 Jan 2024, 18:38

By closing my case Ombudsmen that means Iwyze was right by stipping my spares from my car, infect stilling from my car and you guys you have said the case is closed what about my car spares tbat where taken from my car without out my permission? M still a

HI PETER COMPLIMENT OF THE NEW YEAR ITS ME AGAIN THAMSANQA NJILO I AM VERY DISAPPOINTED ABOUT OMBUDSMEN BECOUSE THEY FAIL ME DISSIMAL THEY I AGREE WITH IWYZE TOLD THEM WITHOUT INVOLVING ME IN THE CASE WHERE AS IWYZE TOOK MY CAR AND WHEN THEY BROUGHT IT BACK SOME OF THE SPARES WHERE MISSING AND NON OF THE OMBUDSMAN PEOPLE IS TAKING ABOUT THEM I SEND THE PICTURES OF THE CAR WHEN IT WAS TAKEN FROM THE ACCIDENT AREA AND AFTER THE CAR WAS BROUGHT BACK TO ME WHEN THE CASE DECLINED TO FIND ANSWERS AND OMBUDSMAN IS IGNORING THE THAT.THE ONLY THINGS THEY HAVE DONE THEY CLOSED THE CASE ONCE THEY HERE FROM IWYZE TO IS AN INSULT AND SHOW THAT THEY ARE USELESS TO WHEN IT COME TO INTERVENE TO CASE WHEN PEOPLE ARE NOT TREATED WELL WITH THEIR INSURANCE ****MERS. SO HOW CAN I GET HELP BECOUSE I NEED MY SPARES THAT WHERE TAKEN FROM MY CAR BY IWYZE INSURANCE ? MY NUMBER IS *** THAMSANQA NJILO.

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Replies (1)
iWYZE
iWYZE's reply22 Jan 2024, 11:28
Official
Good day Tamsanqa, 
 
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the claims department to assist further. 
 
Regards 
The iWYZE Team