BREACH OF CONTRACT

I AM WORRIED THE WAY THEY OPERATE, EARLY THIS YEAR I HAD THE PROBLEM WITH THE GEZER, I INFORMED THEM, THEY NEVER RESPOND UNTIL I FIXED IT MYSELF. AT THE BEGINNING OF DECEMBER<br> THIS YEAR I PHONED THEM REPORTING THE LEAKING PIPE IN THE HOUSE, THE RESPONSE I GOT IS THAT ITS DECEMBER MOST OF THEIR STAFF ARE OFF. COULD YOU PLEASE HELP, I AM ALSO INTENDING TO CANCEL THE POLICE I HAVE WITH THEM. HOW CAN YOU STAY IN THE HOUSE WHERE THERE IS A LEAKING PIPE FOR SUCH A LONG PERIOD. IT IS ALSO A WASTE OF WATER