AS
Akhona S

1 reviews | Active since Jan 2023

08 Aug 2023, 14:55

Big ****mers, with big officers.

So disappointed with iWYZE, yes consultants are good and professional but the organization itself, yhooo its terrible. When I took the insurance, I was only informed of 1 excess fee. Now that I have submitted a claim, they are telling me about additional excess. Who would take an insurance with R5800 excess with additional excess of R17500. t=These guys are literally taking chances. I tell you now, if you know what's best for you run, don't ever look back, back when you need them, they not there to assist. My question is, why was I not informed of additional excess. I wonder how many people they are ****ming like this. iWYZE old mutual BIG ****MERS. I am so disappointed 😥 hurt, I've never missed a single premium.

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Replies (1)
AS
Akhona S's update13 Aug 2023, 17:22
Reviewer Update
Oooh, they did call me back after this review and they said "because of the accident happened after 23:00 which is their curfew" , so meaning when I drive my car between 23:00-04:00 I am not covered by iwyze. So disgusting, the quotation is R1100 to fix my car and my excess is R17800, this is the second time they doing this, earlier on this year, my left mirror got ******, new mirror was R1500 but excess was R5500, which looks like all the time u claim, they make sure that the excess is way more above the fixing price, which will lead u to opt on fixing ur car ur self. Old mutual is a ****, guys let's wake up and do away with them🤞🤞