BEYOND BAD Service

I am putting 1 star because they are terrible... there customer service sucks ..no follow ups. This is my claim number ***.. the claim was processed however I was not happy with the panel beater of there choice.. as Renew it Randburg has bad rates on hello Peter..therefore requested and approved Toyota panel beater.. but given the run around. Took the car to the panel beater of my choice.. they say they will assist .. all I need to do to put the story short .. get a cash payout to repair the car ..how iwyze is still getting me the run around to have that approved.. Tomorrow will be 2 weeks .. no feedback..no updates..no emails to assist me to fulfill the claim. Please can some one assist me because I wyze claim agents have no sense of a urgency. Up till today Neo Mokhele the claims has not given me edquate feedback to resolve my claim.i am sad to say it she has no customer service.. very bad service from her ... again iwyze service don't deserve even 1 star .. Iwyze insurance should be on a -15 star rating because they don't care about their clients .This is my number *** .. I will tell you the story.