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shaynil D

1 reviews | Active since Jun 2023

21 Jun 2023, 13:38

***- BEWARE OF IWYZE

its been 16 days since a third party knocked into my vehicle and i am still awaiting a validation on my claim. It seems as if Old Mutual Iwyze is looking for every excuse not to honour the claim. I have not been or caused an accident in the history of cover taken. I honestly thought that Iwyze was the same as having a policy with Old Mutual but I am wrong.

At the time of sale i declared my last claim and i did not remember any other claims as i was never involved in an accident. Now i see that you have to note every single incident even if it did not involve another vehicle.

I am still awaiting feedback and it is so frustrating. i would like to keep everyone informed about this so that they can learn what Iwyze does.

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Replies (1)
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shaynil D's update22 Jun 2023, 08:34
Reviewer Update
i would like to thank Thami from Iwyze who handled my claim. Personally i think this guy deserves a promotion or a huge bonus for keeping good customer service. My claim has been approved and it is all thanks to Thami. Old Mutual Iwyze you proved me wrong. Glad to be in your books.