KS
Kwena S

1 reviews | Active since Aug 2019

22 Aug 2019, 09:13

BEWARE iWYZE

61 DAYS (and counting) since iWyze claimed to be validating my claim. Each time I call, I'm told about a NEW reason for the delay. From assessments, to investigations, to SAPS, to **** statements from respondents, I'm being sent from pillar to post. I get lucky if my calls are answered at all, even luckier if I get a call back.

From other reviews, I assume they are looking for reason not to cover me. Sad considering this is my first ever claim. I really thought I had found myself a good deal.

Hindsight is perfect sight.

0
Replies (1)
iWYZE
iWYZE's reply22 Aug 2019, 14:35
Official
 Dear Kwena,
 
 We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
 
 We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
 
 Regards
 The iWYZE Team