MN
Muzi N
1 reviews | Active since Apr 2012
30 Jul 2019, 13:58
Bad/Unwise move from iWyze insurance
A very bad service from iWyze insurance. Now i am forced to look for other transport means (in the middle of my exams) while the delay was on their side. In fact, a manager called Lusendra agreed to extend my 30 day car hire as the delays were on their side. Now she is nowhere to be found and her stand in is not respond to my requests. This is not wise at all...
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iWYZE's replyOfficial
03 Aug 2019, 19:47Dear Muzi,
We are so sorry to hear about your incident. This is not the kind of customer service we strive for. Be assured that we have escalated this and you will have someone contacting you to explain what went wrong. Apologies for the inconvenience this might have caused you.
Regards
The iWYZE Team
We are so sorry to hear about your incident. This is not the kind of customer service we strive for. Be assured that we have escalated this and you will have someone contacting you to explain what went wrong. Apologies for the inconvenience this might have caused you.
Regards
The iWYZE Team
iWYZE's reply03 Aug 2019, 19:47
Official
Dear Muzi,
We are so sorry to hear about your incident. This is not the kind of customer service we strive for. Be assured that we have escalated this and you will have someone contacting you to explain what went wrong. Apologies for the inconvenience this might have caused you.
Regards
The iWYZE Team
We are so sorry to hear about your incident. This is not the kind of customer service we strive for. Be assured that we have escalated this and you will have someone contacting you to explain what went wrong. Apologies for the inconvenience this might have caused you.
Regards
The iWYZE Team