Bad Treatment from IWyze insurance

As I write this comment I'm very ****ed and frustrated.I was involved in an eccident on the 30th of May 2022 and reported to iwyze till today (01July 2022)I haven't been assisted I've been sent from pillar to post and the frustrating part is I'm the one who needs to call and make follow up on what is happening with my claim.Ive been sending emails with no luck even their supervisors are not responding to emails last week friday(24 June 22) I managed to speak to Victoria the lady handling my claim she then promised to get back to me on Monday m still waiting even today (01.07.22).What pains me even more us that I've been trying to get hold of them since Wednesday the number keep on saying network congested n hangs up automatically.Tod I finally called waited for 30min on the phone and a lady called Caroline answered my fone n then decided to hang up on me.Please help me