TS
Tselane S
1 reviews | Active since Feb 2020
07 Feb 2020, 22:13
Bad service still not refunded for an insurance
Month of November 2019 took an insurance under myname. First premium was done by iwyze on the 15th of December then a week later I received a call from agent asking me to cancel the insurance because I won't be covered. And the agent explained I will be reimbursed with in 4 working days I made a follow up after a week Still till today iwyze has not refund me
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iWYZE's replyOfficial
10 Feb 2020, 07:26Dear Tselane,
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
iWYZE's reply10 Feb 2020, 07:26
Official
Dear Tselane,
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team