NM
Ngwanatema M
1 reviews | Active since May 2022
12 Oct 2022, 08:31
Bad service, slow claim response, incompetency
I put in a claim for a damaged door in june 2022 my claim was on approved in september. the insurance company IWYZE then referred me to a repair company in Western Cape strand after i had made is clear that i am in limpopo. its October i still do not have a resolution on when my door will be fixed
Helpful (0)
Replies (1)0
Replies (1)
iWYZE's replyOfficial
24 Oct 2022, 08:20Dear Ngwanatema
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We note that the panelbeater has been amended and that you were satisfied with the location.
We do sincerely apologize for all the inconvenience you have incurred. Kind regards The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We note that the panelbeater has been amended and that you were satisfied with the location.
We do sincerely apologize for all the inconvenience you have incurred. Kind regards The iWYZE Team
iWYZE's reply24 Oct 2022, 08:20
Official
Dear Ngwanatema
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We note that the panelbeater has been amended and that you were satisfied with the location.
We do sincerely apologize for all the inconvenience you have incurred. Kind regards The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We note that the panelbeater has been amended and that you were satisfied with the location.
We do sincerely apologize for all the inconvenience you have incurred. Kind regards The iWYZE Team