Bad Service - iWyze

I have logged a claim of house ******* on the 29 December 2025 ,the journey is very unbearable as you will be directed from pillar to post, changing investigators trying to find fault . Today a month later I was informed that only part of my household belongings will be covered and that items like watches,laptop wont be covered but they were taken inside the house during *******. All i need is for my personal belongings to be refunded.Every proof of purchase was submitted as requested to Keith Bonda ,he even came to the house to take pictures