SS
Sandile S

1 reviews | Active since Jul 2017

05 Jun 2024, 17:17

Bad service I recieved from Iwyze client services, they can't even assist me with debit order date change, what kind of service is this two of their employees only care about the premiums being debited on the 7th of this month while I am already pay for t

Bad service I recieved from Iwyze client services, they can't even assist me with debit order date change, what kind of service is this two of their employees only care about the premiums being debited on the 7th of this month while I am already pay for the current month. This is not what I signed up for, I'm changing the debit date cause I do not want my policy to be affected however I get people who can't even assist. BS Sibiya

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Replies (2)
iWYZE
iWYZE's reply06 Jun 2024, 08:40
Official
Good day Sandile S,

We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.

Regards
The iWYZE Team
iWYZE
iWYZE's reply06 Jun 2024, 09:23
Official
Good day Sandile,

We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.

Regards
The iWYZE Team