Bad service Claiming process

CLAIM ***

I have been sending numerous emails & continuous follow up phone calls and no feedback. I now have to return a courtesy car, and I travel so far to work. It is so stressful and tedious, cannot wait to get through the claim process and leave iWyze.

The reason we take out insurance/courtesy car policy it is for such unexpected accidents to have convenience. It is the first time I claim after 5 years of paying premiums without defaulting and it is not a pleasant experience at all with iWyze.

It is very disappointing to receive such a bad experience from a huge organization.