LM
Lester M
1 reviews | Active since Jul 2015
23 Jul 2015, 11:37
Bad Service and Poor Communication
Its been over a week since I logged a claim with Iwyze Old mutual insurance regarding a lost phone, I am utterly disgusted in the way they have been handling my claim, its over a week and i still have no cell phone, i called 6 times the call center and no response, I am moving my insurance to a company that will value my business and treat me with respect. I will tell all my friends about the bad service and never to use Iwyze, i will post on my Facebook profile the poor service and I will definitely create a # on Twitter. This is my divorce from Iwyze, thank you for you condescending BS, I hope my R1800 premium per month wont effect your business too much or wont give you CFO too many sleepless nights.
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Replies (1)0
Replies (1)iWYZE's replyOfficial
27 Jul 2015, 14:53Hello mymy,
We have received your complaint and would like to apologise for service that you have received.
The matter has been escalated to the Claims Non-Motor Dept. to acknowledge and assist with your complaint.
Your complaint reference no. is MF-***, which will provide us direct access to your complaint.
Should you have any queries please email ***.
Kind Regards
Tasmin
iWYZE Team
We have received your complaint and would like to apologise for service that you have received.
The matter has been escalated to the Claims Non-Motor Dept. to acknowledge and assist with your complaint.
Your complaint reference no. is MF-***, which will provide us direct access to your complaint.
Should you have any queries please email ***.
Kind Regards
Tasmin
iWYZE Team
iWYZE's reply27 Jul 2015, 14:53
Official
Hello mymy,
We have received your complaint and would like to apologise for service that you have received.
The matter has been escalated to the Claims Non-Motor Dept. to acknowledge and assist with your complaint.
Your complaint reference no. is MF-***, which will provide us direct access to your complaint.
Should you have any queries please email ***.
Kind Regards
Tasmin
iWYZE Team
We have received your complaint and would like to apologise for service that you have received.
The matter has been escalated to the Claims Non-Motor Dept. to acknowledge and assist with your complaint.
Your complaint reference no. is MF-***, which will provide us direct access to your complaint.
Should you have any queries please email ***.
Kind Regards
Tasmin
iWYZE Team
