TM
Thapelo M
1 reviews | Active since May 2022
14 May 2022, 05:52
Bad service and management communication
Am very disappointed with IWYZE am insured with them for 2 years … now they just send a police review documents with an increased premium and excess fee amount … just because its my anniversary ….. this tell me that I don’t have to be insured with the for a long .because that’s they way of chasing me up coz They keep on increasing premium if you a have a policy with them for a long period
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Replies (1)iWYZE's replyOfficial
17 May 2022, 08:46Dear Thapelo
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regardsThe iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regardsThe iWYZE Team
iWYZE's reply17 May 2022, 08:46
Official
Dear Thapelo
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regardsThe iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the team for urgent assistance. Kind regardsThe iWYZE Team
