TM
Thapelo M

1 reviews | Active since May 2022

14 May 2022, 05:52

Bad service and management communication

Am very disappointed with IWYZE am insured with them for 2 years … now they just send a police review documents with an increased premium and excess fee amount … just because its my anniversary ….. this tell me that I don’t have to be insured with the for a long .because that’s they way of chasing me up coz They keep on increasing premium if you a have a policy with them for a long period

0
Replies (1)
iWYZE
iWYZE's reply17 May 2022, 08:46
Official
Dear Thapelo
 
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. 
 
Please be assured that we have directed your request to the team for urgent assistance.  Kind regardsThe iWYZE Team