Bad service

The service is very bad, I called twice to get a qoute for my new vehicle, firstly I spoke to the lady by da name of Phumi n second spoke to Andrew, did all the checks as required and ask them to call me back and I was told they need to read a consent script. No one contacted me. Nothing ever get done at old mutual without a complain and fight. I'm considering moving my insurance elsewhere because you very useless